Testimonials

Customer Reviews
92.8%
Write a Review
Share your thoughts with other customers
  • 5 stars
    63%(21)
  • 4 stars
    36%(12)
  • 3 stars
    0%(0)
  • 2 stars
    0%(0)
  • 1 stars
    0%(0)
Thank you for your reviews!
  • |
Jimmy Jiminez
2021-05-07 09:56:09
  • Rating
Integrity

"The reason I'm with Richmond is because it's a company of high integrity and strong values to me, which plays a big role as to why I want to do business with them." "Their service is great, the personal is outstanding, and I've been with them for 30 years."

  • Reply
  • Was this review helpful?
  • 0
  • 0
Leaving comments
    Please Fill the Following Properly
  • Name*
  • Email*
  • Comment*
Arthur Garcia
2021-05-07 11:26:38
  • Rating
Product Availability

"I've had a relationship with Richmond Advantage since the late 1980s and if I need something, I can call them." "We first started with Paul only buying paper but since then, he's really grown." "When Covid hit, one of the things we needed was sanitizer and it was tough to get it when we needed but Paul had a supply and everything we needed." "Richmond Advantage provides niches and great opportunities to buy products that maybe our national supplier don't have or can't supply us with." "Thank you Paul and Richmond Advantage. I recommend all restaurants looking for paper goods, printing paper, and whatever you need in paper supplies; Paul can get it for you!"

  • Reply
  • Was this review helpful?
  • 0
  • 0
Leaving comments
    Please Fill the Following Properly
  • Name*
  • Email*
  • Comment*
Julie Matye Gilstrap
2021-05-07 13:08:47
  • Rating
Service & Support

"I have been in business since 1984 and it's rare to find a vendor that is so on top of things and easy to work with. Richmond Advantage gives us excellent prices on quality products. Additionally, their staff provides great customer service."

  • Reply
  • Was this review helpful?
  • 0
  • 0
Leaving comments
    Please Fill the Following Properly
  • Name*
  • Email*
  • Comment*
Paola Fernandez
2021-05-07 13:13:48
  • Rating
Customer Service

"I have been working with Richmond Advantage for 7 years and their service and professionalism are terrific. We have never had any problems with Richmond Advantage, but I am confident that if we did, they would promptly resolve any issues."

  • Reply
  • Was this review helpful?
  • 0
  • 0
Leaving comments
    Please Fill the Following Properly
  • Name*
  • Email*
  • Comment*
Darwin Jose Mata
2021-05-07 13:46:49
  • Rating
Customer Service

"I would like to thank Richmond for all the services they offer us. The merchandise always comes as ordered without problem at all. They're really organized with the service they offer to the customer. Is super excellent and they're very kind and respectful. I have the pleasure to talk with a specific person from the company that always gives us a good deal. Always on time with the products and they keep us updated of any kind of change. We thank you very much for your kindness."

  • Reply
  • Was this review helpful?
  • 0
  • 0
Leaving comments
    Please Fill the Following Properly
  • Name*
  • Email*
  • Comment*
Adam Nevarez
2021-05-07 13:49:34
  • Rating
Customer Service

"I just want to say thank you to Richmond and Norma for all the support we receive. Norma gets things done and is very responsive. She makes my job easier. Thank you, Norma!"

  • Reply
  • Was this review helpful?
  • 0
  • 0
Leaving comments
    Please Fill the Following Properly
  • Name*
  • Email*
  • Comment*
Lee Richter
2021-11-19 09:09:58
  • Rating
Customer Service

We have been doing business with Richmond for years and we love the customer service, quality, and prices. And their delivery vehicles are so clean and professional.

  • Reply
  • Was this review helpful?
  • 0
  • 0
Leaving comments
    Please Fill the Following Properly
  • Name*
  • Email*
  • Comment*
Marcelino Leon
2021-12-03 10:55:22
  • Rating
Customer Service

I have been buying from Richmond for 18 years. They have saved me time, money, and headaches. They always have the products that I have trouble finding from my other suppliers. I always recommend them to other business owners because I love their compassion towards customers and company values. I would go to work with them because they are amazing all together as a company.

  • Reply
  • Was this review helpful?
  • 0
  • 0
Leaving comments
    Please Fill the Following Properly
  • Name*
  • Email*
  • Comment*
Octavio Pastor
2021-12-03 11:07:00
  • Rating
Customer Service Representatives

Norma has always been there for us professionally, when it comes to issues with their orders, she is always there with a quick fix even if they made the mistake. I appreciate that a lot. She has an amazing personality and is always personable. We love Norma and she needs to come visit us over here.

  • Reply
  • Was this review helpful?
  • 0
  • 0
Leaving comments
    Please Fill the Following Properly
  • Name*
  • Email*
  • Comment*
Bobby McCoy
2021-12-10 09:00:37
  • Rating
Service & Support

Y'all always go above and beyond for me whenever and for whatever I need. Your always finding product for me even if you don't stock and I really appreciate that. I don't ever hesitate to refer people to you.

  • Reply
  • Was this review helpful?
  • 0
  • 0
Leaving comments
    Please Fill the Following Properly
  • Name*
  • Email*
  • Comment*
Georgianne Finnicum
2022-02-04 14:37:54
  • Rating
Customer Service

Richmond Advantage is a great supplier to partner with! Not only do they keep us up-to-date on industry trends and information, they provide us great pricing and excellent customer service. Norma is the best customer service rep, and makes sure our orders ship out the same day. She provides us viable alternatives when our requested products are unavailable. I know when I send an order to Richmond Advantage, that the customer will be pleased with the product they received and the timeliness of their delivery! Thanks very much for being our partner!

  • Reply
  • Was this review helpful?
  • 0
  • 0
Leaving comments
    Please Fill the Following Properly
  • Name*
  • Email*
  • Comment*
Steven Arevalo
2022-03-25 10:34:12
  • Rating
Customer Service

Richmond Advantage has delivered at a reasonable time, great customer service, and friendly staff to deliver their products. From representatives that reach out to us to inquire about our stock to following up with a personal email to assure us that our order is taken care of.

  • Reply
  • Was this review helpful?
  • 0
  • 0
Leaving comments
    Please Fill the Following Properly
  • Name*
  • Email*
  • Comment*
Brooke Chappetta
2022-03-25 10:52:52
  • Rating
Account Knowledge

Richmond Advantage is a pleasure to work with on a daily basis. The staff is very knowledgeable and friendly and makes us feel special for every order. Orders are handled in a quick and efficient manner, the ease of doing business is superior.

  • Reply
  • Was this review helpful?
  • 0
  • 0
Leaving comments
    Please Fill the Following Properly
  • Name*
  • Email*
  • Comment*
Veronica Jenschke
2022-03-25 10:53:40
  • Rating
Customer Service

The Original has been doing business with Richmond for as long as I can remember and I have been with the company for almost 18 years. I'm always impressed by the prompt response, delivery, and professionalism of Richmond associates. Norma is my go-to person for anything toner related. Also, I know if I need something out of the ordinary, she can help me find/get it. Richmond also helped us tremendously, while we navigated the new COVID way of life in the service industry. Would definitely recommend Richmond to other businesses.

  • Reply
  • Was this review helpful?
  • 0
  • 0
Leaving comments
    Please Fill the Following Properly
  • Name*
  • Email*
  • Comment*
Edward Valdez
2022-03-25 10:53:30
  • Rating
Quality Products

We would like to express our sincerest appreciation for your service to B&E Medical Equipment, LLC as one of our most dependable suppliers. Ever since we became your customer, you have provided the highest quality products with even better customer service. Deliveries are often received earlier than expected, and you are quick to resolve any issues that arise. We could not conduct our business without you in such a streamlined manner!

  • Reply
  • Was this review helpful?
  • 0
  • 0
Leaving comments
    Please Fill the Following Properly
  • Name*
  • Email*
  • Comment*
  • Name*
  • Email*
  • Summary*
  • Review*
  • Advantage*
  • Disadvantage*
Add your Photo

New Arrivals

Featured Products

©1997-2024 Richmond Advantage. All rights reserved.